Contact Us
LIVE CUSTOMER SUPPORT AVAILABLE:
Monday-Friday: 9am – 5pm EST (Except Holidays)
Call or Text: (862) 246-9929
OR FILL OUT THIS FORM:*Due to high volume, there is currently a delay in e-email support time. Please call us for more immediate assistance*
Support FAQs
If you received a tracking number, your order has been fulfilled and shipped out for delivery. We have recently experienced an increase in delayed tracking updates from USPS. This is usually due to packages not being properly scanned at their distribution centers. Most of the time when this occurs, the package will arrive within the normal delivery timeline; even when the tracking is not progressing. Please allow up to 5 business days for your package to be delivered. If it has not arrived after 5 days, you are welcome to reach out to our support team for further investigation.
Once you place an order you will receive a confirmation email that contains your order number. Orders usually process within 1-2 business days (Monday – Friday).
Once your order has been processed, you will receive a follow up email that contains your tracking number.
If you do not receive an order confirmation email, please contact us as this usually means your email address was entered incorrectly at checkout.
Please call us at (862) 246-9929 between the hours of 9am and 5pm EST to change or cancel your order. Please have your order number ready.
Though we usually are able to process orders within 1-2 days, there are rare occasions where we will be short stock on certain items. In this case, a customer service representative will call you to let you know.
Many people screen calls these days and don’t pick up when we call, so if you feel like your order is taking longer than expected, please call us at (862) 246-9929 for an update.
PLEASE NOTE: All order placed over the weekend will be processed the following business day.
If you received an incorrect or defective product, please contact us so we can resolve the issue for you.
Regarding defective products, please understand that we do not manufacture these products, we get them from reputable distributors and direct from manufacturers. We rely on our suppliers to provide us with high quality Delta 8 products.
Our main goal as a company is to ensure you receive the best quality products available on the market.
